Wool short coat with PU sportive ribbon in collar and  hems

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Wool short coat with PU sportive ribbon in collar and  hems

  • How can I pay?

You can pay by credit or debit card (Visa, Mastercard and American Express), and PayPal.

  • Is buying through the web site secure?

It is completely secure. One of our greatest concerns is offering a trustworthy service and protecting the confidentiality of information received. This information will never be shared with organizations or companies outside CUBIC ORIGINAL (UK) LTD. In addition, remember that by using PAYPAL you can log on as a guest and make secure purchases without the need to register.

  • What are the available delivery methods?

Delivery to Europe: Free on orders over 75€ delivered in 2-5 business days. If the value of your order is under over 75€, there is an additional shipping charge of 10€. Delivery time may vary during sales or promotional periods and/or due to stock availability.

  • How do I know when my order has been dispatched?

As soon as your order is dispatched you will receive notification by email.

  • How long will my order take to arrive?

Approximate delivery time is 2 to 5 business days. Delivery time can be delayed during sales or promotion periods and on deliveries that may involve custom process.

  • Can I find out my order status?

Yes, as long as you are a registered user. All you have to do is enter your user details and click on "My orders".

  • Will I get what I see in the photo?

Yes, except for products made by hand. In these cases there may be a slight difference in the finish.

  • How long do I have to exchange or return my purchase?

You have a maximum of 8 days from the date of delivery in which to notify us and return the item(s). Gift packs are indivisible and their items may not be returned separately.

  • Do I have to pay the shipping costs for exchanges or returns?

No. These are free for the first exchange or return. In cases where a second exchange or return is made, postage costs will be payable by the customer.  For more information on delivery costs, see the terms of purchase.

  • How do I return or exchange an item?

You may request a return by email at sales@cubicoriginal.com and we will assist you in completing the return.

  • How long does it take to receive a refund?

You will receive a full refund for the total value of the items returned within a maximum period of 14 business days.